Frequently asked questions
Straight answers about our cleaning services, scheduling, pricing, and process — compiled from the questions Los Angeles businesses ask us most.
General
What services does ProClean offer?
ProClean provides commercial cleaning, restaurant and commercial kitchen cleaning, hood and exhaust cleaning, apartment and multifamily property cleaning, floor cleaning and restoration, and emergency flood cleanup throughout the greater Los Angeles area.
What areas of Los Angeles do you serve?
We serve the entire greater Los Angeles area, including Downtown LA, Hollywood, West Hollywood, Beverly Hills, Culver City, Santa Monica, Koreatown, North Hollywood, the San Fernando Valley, and surrounding communities. See our Areas We Serve page for the full list.
Are you insured?
Yes. ProClean Facility and Hood Services is insured. We can provide proof of insurance upon request for property managers, landlords, and business owners who require it.
Do you offer one-time cleaning or only recurring service?
Both. We provide one-time deep cleaning as well as recurring commercial cleaning services. We can recommend a cleaning schedule after evaluating your facility.
How do I get a quote?
Call 323-698-5350, email procleancanhelp@gmail.com, or request an estimate through our website. We offer free on-site walkthroughs and customized estimates — there is no one-size-fits-all price.
Do I need to sign a long-term contract?
Not necessarily. We offer one-time projects as well as recurring cleaning arrangements. We can discuss the best option based on your business needs.
Scheduling & Availability
Can you work around our business hours?
Yes. For commercial clients, we understand that cleaning often needs to happen before opening, after closing, or during lower-traffic periods. We will work with you to find an appropriate schedule.
Do you offer same-day or emergency service?
Yes, when scheduling permits. We prioritize emergency and water-damage calls and can often dispatch a crew the same day. For emergencies, calling 323-698-5350 is the fastest way to reach us.
How often should a restaurant kitchen be professionally deep cleaned?
Most high-volume restaurants should schedule professional deep cleaning quarterly, while lower-volume kitchens may need it semi-annually. The right frequency depends on cooking volume, grease production, and your regular cleaning program.
How often should hood and exhaust cleaning be scheduled?
It depends on cooking volume, type of cooking, and grease production. High-volume kitchens typically require quarterly cleaning, while lower-volume operations may need it semi-annually.
Pricing & Estimates
How much does commercial cleaning cost in Los Angeles?
Pricing depends on the size of the property, condition, type of cleaning, frequency, labor requirements, and scope of work. Because commercial properties vary significantly, we provide customized estimates rather than using one price for every facility.
How much does restaurant deep cleaning cost in LA?
The cost depends on kitchen size, equipment, grease buildup, accessibility, and the amount of detailed cleaning required. We recommend an on-site walkthrough so we can provide an accurate estimate.
How much does hood and exhaust cleaning cost?
The cost depends on the hood system size, condition, accessibility, and amount of grease buildup. We recommend an on-site walkthrough so we can provide an accurate estimate.
How much does apartment building cleaning cost?
Pricing depends on the size of the property, condition, type of cleaning, frequency, and scope of work. We provide customized estimates rather than one price for every property.
Specialized Services
Can you remove heavy grease buildup?
Yes. We remove heavy grease buildup from restaurant equipment, surfaces, floors, walls, and hard-to-reach areas using commercial-grade degreasers and steam equipment. Heavy buildup is one of the most common reasons businesses call us.
Do you provide documentation for hood and exhaust cleaning?
Yes. After every hood and exhaust cleaning, we provide documentation and before and after photos of the work performed for your records.
Can you clean areas that have not been professionally cleaned in a long time?
Yes. Heavy buildup is one of the reasons businesses call us. We can evaluate the condition during an on-site walkthrough and recommend the appropriate level of cleaning.
Do you bring your own cleaning equipment and supplies?
Yes. We arrive with the professional cleaning equipment and supplies required for the agreed scope of work. If your facility has special surface or product requirements, let us know during the walkthrough.
Can you help with insurance claims for water damage?
Yes. We can coordinate directly with your insurance company and provide damage assessment and documentation to help streamline the claims process.
Still have questions?
Call us or request a free on-site estimate. We'll walk through your space and answer any specific questions you have.